Acronis true image rescue disk

[saleen31]

I am trying to restore my laptop with Acronis True Image 11 home. However the rescue boot disk does not recognize my sata controller. It sees the external USB drive that has the image i want to restore. Any way i can make another rescue disk and slipstream in my sata drivers? When making the rescue disk in TI there is no option to inclued your own drivers. The controller is an Intel 82801GBM SATA AHCI Controller (Mobile ICH7M).

[Midknyte]

when you created the boot cd, did you include the safe mode option?
http://www.whatsabyte.com/P1/create_cd.htm

if so, try booting to TI safe mode and see if the SATA drive is detected.

[AllGamer]

hmm.. that's odd, it works fine for me
i just selected everything.

[saleen31]

it does not give me the safe mode option. all it has is acronis true image home (Full ver) and acronis drivecleanser. when i boot with the rescue cd it says it disables IRQ 19 and takes awhile. I tried using parameters like pci=biosirq and it seemed to find the drive but failed to mount it or something. i got an error message

[Midknyte]

When you create the media (Media Builder), you have to check the safe mode option. Look at the link I posted for screenshots.

If you didn't check that box, you won't get safe mode option when booting from the cd. You have to make a new one.

[saleen31]

that the problem when i am creating the rescue disk in the media builder there is no option to check for safe mode. Maybe they took it out in ver 11 build 8053. I see int he screenshots they are using 10 something

[Midknyte]

I see now. The article says TI11 at the top, but uses TI10 screen captures.

you could try switching the SATA to ide compatibility mode (or something similar) in the BIOS and see if TI recognizes the drive.

if you can restore that way, then you can switch back to AHCI mode before you reboot the system. (assuming it was set to AHCI in the first place)

[BipolarBill]

Midknyte's last post is spot on.