Acrobat / web form question

[rraehal]

We make PDF forms for use on our Intranet. The forms can be anything from a credit card form to a fax cover sheet. When we fill in the forms, the data that was last entered remains on the PC and will be displayed the next time a form is opened.

In the Acrobat Reader and Acrobat Pro options you can turn this feature off. (Edit->Preferences->Forms->Uncheck "Keep form data on disk"). It seems that we would need to do this at every PC to have a blank PDF form everytime we open a form.

I can not find anything that will allow us to specify the option in the form itself so I do not need to reconfigure every PC. Does anyone know if this is possible?

It does not matter which browser we use (I tested Firefox and IE 6). The last data always shows up.

Our problem is that we need to erase or over type each form every time it is opened from our web server. If we save the file to disk, that is not a problem, but my users do not update their local forms. We have also had employees update a customer credit card but not change a name or address resulting in a declined sale until we fixed the issue. That is our problem and concern.

[bruceb]

Why not just do a :"Save As" with project or name specific info / date ?
Instead of saving it to the Blank Form Template ?
You could define a format to use that would be standardized among
all the users. It would also be easier to find the filled in forms this
way if they are needed again.

For ex: John Smith 04-11-07 ... or Project XYZ 04-11-07 .. or Company ABC 04-11-07

[rraehal]

The forms automatically save the data - it does not matter if the user has acrobat reader or acrobat pro. The form even says the data can not be saved and saves t anyway.

If the option i mentioned above is on - this happens.

I open my page, I open the form, I fill out the form, I print the form, I close the form (notice i never hit save)
I can shut off my computer, restart, clear my internet history, whatever
I open the form again - all the previous data is there