what to do about scratched disks? [Archive]

Click to See Complete Forum and Search --> : what to do about scratched disks?

seti

10-12-1999, 02:50 PM

Is there any way you can send the disk into the company, EA in this case and they're replace it for less than the price of the full program. I should mention the scratch wasn't there when we bought it, thank my brother. Anyway it will no longer run, or install. Thanks for any help.

daveleau

10-12-1999, 02:57 PM

If this is a cd, take your toothpaste and buff out the scratch. That is-as long as it is on the plastic side. Do not go in circles. Go from the center out in a straight line and then be sure to wash it off well with water.

As for ordering a replacement- I have no clue. /forum/smile.gif

MDHerman

10-12-1999, 06:59 PM

Hi. I've also heard that one can use Brasso (brass polish/cleaner) in the fashion that the above responder described. Good luck.

mdh

seti

10-12-1999, 07:35 PM

Thanks for the replies...ha, but how is rubbing toothpaste on a cd-rom repair corupted files?

seti

10-12-1999, 08:04 PM

WOW! Now that's what I call white magic! That was a big freakin' scratch too! 5cm * 2mm. And now I'm going to play me some need for speed! Thanks DAVELEAU!!!

jeana

10-12-1999, 08:33 PM

Wow! That's one terrific tip... I was about to mention that Radio Shack sells CD repair solutions but this beats all.

I've also found that a couple of companies (thinking of Niles, which makes EndNote) have been very accommodating when it came to replacing lost or damaged CDs, when I gave them the old registration number... after all, it's the license to use the program, not the physical disk, that costs money.

socalgal

10-12-1999, 08:37 PM

Pretty neat, daveleau, thanks for the tip! /forum/smile.gif

Mai Oh Mai

10-13-1999, 06:08 AM

There's also sum product I saw on TV Media that takes scratches out of almost anything--CDs, car paint, etc.

U-96

10-14-1999, 04:49 AM

In my experience, most companies will replace scratched discs for a nominal fee of around £10. Some might insist that you had registered first though. Just find a local address on the manual.

That toothpaste trick is cool though. I'm digging out some of my knackered Playstation discs this evening! /forum/smile.gif

john robbinson

10-14-1999, 09:57 PM

YEA! im going to try that on my kids playstation games

daveleau

10-14-1999, 10:14 PM

Glad it helped guys. Brasso is just as effective but harder to find in the home...at least I hope! /forum/smile.gif