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Click to See Complete Forum and Search --> : 3com ADSL router refuses to go online


kevvyb
09-27-2006, 06:20 PM
I have had this router for some time now and generally it has worked well. Occasionally it has dropped connection (gone offline) but by restarting it has generally got online.

A friend had the same model and this recently died altogether and I'm wondering if it's time to get a different make.

I have checked ipconfig which is okay.
I have restarted the router
I have reset it
I have 'upgraded' the firmware again (same version)
The router is synced but will not go online.

Recently I have noticed that the router online led has gone off overnight but has usually lit immediatly the browser is opened.

Can anyone suggest anything and if not maybe another model of router that is reliable.

Sterling_Aug
09-27-2006, 06:30 PM
I would start by contacting your DSL provider. Get the tech support to check if they can communicate correctly with the router on their network then talk to them about replacing the router. You should not have to pay for a new one.

kevvyb
09-27-2006, 06:44 PM
Hi Sterling, thanks. Big assumption you made there. Router was not supplied by my ISP.

BipolarBill
09-27-2006, 07:08 PM
He was thinking 'modem'.

I would just replace the router. If it isn't wireless, get one that is.

Sterling_Aug
09-27-2006, 08:57 PM
My neighbor has DSL and his ISP gave him a DSL modem and 4 port wired and wireless router all-in-one combo.