D-Link DI-524 problems (WAN)

[first_major]

i have a problem with my brand new DI-524, i haave broadband internet. here is my scenario

Broadband:
client IP : 10.128.**.*4
subnet: 255.255.255.**
Gateway IP: 10.128.**.*3

DNS:
195.**.**.**
195.**.**.**

do i put these settins in the WAN interface of the router (DI-524)

and put 192.168.0.1 in the LAN inteface of the same router (DI-524)

i go to my laptop connect through wireless with dhcp settings from the router, and i include the DNS.

i cant browse the internet....
i can sussfully loginto the admin interface of the router but can browse the net.

i try the ping functionality in the router, to ping the gateway, no luck Gateway IP: 10.128.**.*3

however if i plug the broadband cable directly to my laptop, there is no prob, i can browse perfectly...

might that be something having to do with crossover and staright cables, (to my knowlegde the router supports both.

ur help is really appreciated

[Midknyte]

do a full reset of your router. power off the modem. power up the modem first, then the router. allow the router to obtain an IP from your ISP. leave your workstations to obtain IP automatically.

you mention both 10.x.x.x and 192.168.x.x. which are you trying to use for your LAN IPs?

[first_major]

cant do that, dont have access to the modem or device that provides me internet from the ISP, its a Wireless device on the roof ehich is peoperty of the ISP...

i only get a cable (Lan) from up to my house

[bruceb]

Please go here: http://support.dlink.com/emulators/di524/h_wizard.html

and let Dlinks Wizard do your config for you .. it should help

Also, if you are using Wireless connection to your pc or laptop
you will need to setup encryption keys on both the pc & the router

[first_major]

yea, i used that, moreover i can also use the option not to use web or encrypt

---> when i go to tools in the router and try to ping the gateway, there is no reply, but when i plug it to the laptop, its sucessfull..


i called the ISP they said there is no restriction....


might it be something haveing to do with cross over and straight cables????

[cat5e]

It might be that the ISP device is a Modem/Router, which provides 10.xxx.xxxx.xxx address.

Call them and ask how to configure yours.

Might be that you need to configure your Wireless Router as a Switch with an Access Point. Using a Wireless Cable/DSL Router as a Switch with an Access Point] (http://www.ezlan.net/router_AP.html)

:D

P.S. Might be that there is No solution some of the Wireless ISP are not compatible with consumers Routers.

[first_major]

ok, ill make sure to cal them, but i have an extra question.

might it be due to the way the cables are configures
(Cross over or Straight configuration)?

[bruceb]

Generally, if you are connecting Like Devices
such as PC to PC .. then you use a Crossover Cable
If you are connecting non similar Devices, like a
Modem to Router you would use a Straight Cable

[Ol'Tunzafun]

The D-link DI-524 uses Auto-MDIX ethernet ports, which means that it doesn't matter whether you use straight-through or crossover cables; it will automatically compensate.

[first_major]

so witch probable means it might be some restriction from the ISP, although they claim that there isnt any.

[first_major]

Just called ISP again, not restriction...


realy weird.

[first_major]

is there anyway i can make sure that the router's WAN port is working properly? i tried another router, same thing, but might there be a coincidence were both are not working?

[bruceb]

What ISP are you trying to set this up with ? ?

Do you have your D-Link Router set to obtain anm
IP Automatically from the Modem ? ?

Does your ISP say if the Modem will always provide
the same Static IP ? ? ? 10.xxx.xx.xx

If so, try setting the WAN Port (input on the D-Link)
to use a Static IP and configure both the IP and
DNS Servers as informed by the ISP

You may also want to do a Full Reset of the Router
On most, there is a small hidden button that when
pressed for about 1 min will reset everything to "as shipped"
settings

[first_major]

i have a static IP from my ISP

Broadband:
client IP : 10.128.**.*4
subnet: 255.255.255.**
Gateway IP: 10.128.**.*3 (Yes always te same IP)

quote :
If so, try setting the WAN Port (input on the D-Link)
to use a Static IP and configure both the IP and
DNS Servers as informed by the ISP

quote:

thats the scenario i have been working on.

[bruceb]

Only other thing I can think of is to check the MAC Address
in your Router

Did you previously have your computer Directly connected
to the ISP Modem ? ?

If you did, then the Modem has your NIC CARDS MAC Address

You would need to go into your Router Configuration and see
what MAC Address the Router has ... it will be different

You then need to CLONE your old NIC CARD MAC Address
into the Router Configuration and reboot the Router

With some ISP's it is possible they can RELEASE the MAC
address from the Modem and reset it so it will learn the new
MAC Address from your router

Also, be sure you have the Modem cable in the proper port
On your unit, the Jack directly next to the Power jack is the WAN Port

[Ol'Tunzafun]

Why would an ISP be assigning class A private IP addresses?

[Ol'Tunzafun]

Whatever setup is on the laptop should work on the router. Is the laptop set to use a static IP?
Like bruceb said, if the laptop works when you plug it in, try cloning its MAC address to the router.

[first_major]

tried that, cloning MAC address. but no luck.

am gonna try getting an additional cable with these connecters that can connect to cables together using a small peice that connects 2 ends . and try the new cable end on the router.

[Ol'Tunzafun]

tried that, cloning MAC address. but no luck.

am gonna try getting an additional cable with these connecters that can connect to cables together using a small peice that connects 2 ends . and try the new cable end on the router.
I don't see how that would change anything. Is that not the same cable that works with the laptop?

Have you tried resetting the router yet. Use a paper clip and hold down the Reset button on the back of the router for 10 seconds (without unplugging the power).

[bruceb]

I think that was suggested a few posts back.
It's time for him to call in a pro .. I am in NJ
.. no idea where he is at

[Ol'Tunzafun]

I think that was suggested a few posts back.
Yes, but there was no indication that he did that.
It's time for him to call in a pro ..
I'm inclined to agree.

[first_major]

i already called them (ISP) they said no restriction, i tried another router, same probloem...


either they are lying or something fishy is going on

[wsamms]

Hi,
I have run into a similar situation twice where using crossover cable did solve problem. Should not be the case but it did work.
Both times router was connecting to fixed wireless isp with both wireless and hardwired pcs on other side of router.
In both cases I had spent too much time trying to get the wired pc to conncect without success. Made a crossover cabe and viola- worked perfect.

Good luck,
wsamms

[first_major]

I Noticed the following,

I got a new laptop and tried plugging it into the network too, however this time the connection kept on going and coming, and there was no ping to the gateway (ISP's router or modem). so i started troubleshooting untill i tried changing the seeting of the network card from 100mbs to 10 mbs full duplex.

Dose that mean anything to any of you, might it be that my router dosent support or needs to be configured to lower ethernet speed (i dunno if its doable).

can i get a 10mbs switch and plug the ISP's link to it and connect from the switch to my router with another cable, might that solve the problem.? i have a feeling its something having to do with the media.