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Gokudan
04-28-2006, 03:48 PM
Hi there! :t

As a stated on several posts over the various forums i am currently working on a big company with a large amount of users (200) who work under Windows 2k/XP, also all servers work under Win2k server sp4.


Exchange Server:

Dell Power Edge 2600 Dual Xeon 2.8GHz.
1GB Ram.
Windows 2000 5.00.2195 SP4.
Exchange Management Console 1.2


I'm a beginner on exchange server but i'll try to explain my problem the best i can so be pacient, so this is what's happeng:

There's an user from one department trying to e-mail the Company C.E.O, the mail is returned with this error:

Subject: [Subject]
Sent: date and time]
The following recipient(s) could not be reached:

[Recipient Name] on [Date and Time]
This message is larger than the current system limit or the recipient's mailbox is full. Create a shorter message body or remove attachments and try sending it again.
<server.domain.com #5.2.3>

I went into the Exchange Management Console and took a peek into Global Settings, Connector Setting and SMTP Virtual Server and there is no message size limit whatsoever; this was configured like that by the last administrator and so it will remain until someone tell me the opposite.

The attachment being sent with the email is 7000K; any other user can receive this email but the CEO. The CEO Mailbox is currenty near the 3.7GB, btw i am not using the Standar version of microsoft exchange.

What do you think is causing this problem? Because i am clueless.... :confused:

I'll apreciate all the info you can give me and i thank you in advance for all of your posts.

Att.

Gokudan

Sterling_Aug
04-28-2006, 04:52 PM
Exchange gets real flaky when you get near or over 2GB.

I don't have any exact solutions for you however.

Gokudan
04-29-2006, 10:11 AM
Hi there Sterling_Aug, thank you for posting!! :D

But i thought the 2GB barrier thing was only an issue when using local .pst files and not while using server bases mailboxes.

As a matter of fact there are 5 more user with mailboxes over the 2GB barrier and still working fine and i have a friend who's also working with ms exchange and he told me that in his company there are users with 4.5GB mailboxes and they are fine.

I read somewhere that ms exchange allowed a max size of 20GB (or something like that for the non stander version of exchange) for each mail database, do you think is there the possibility that the whole database exceeds this size?


Att.
Gokudan

Sterling_Aug
04-29-2006, 06:31 PM
Without being there at his computer, it could be anyones guess.

Gokudan
05-03-2006, 11:45 AM
Without being there at his computer, it could be anyones guess.

Didn't get what you said, being english my third language sometimes causes me not to understand some things, if you can explain what you said in a different way i could get it!

Thanks!

Sterling_Aug
05-03-2006, 02:21 PM
Without me sitting in front of the users PC, the problem could be anyones guess.

More details would help.

Gokudan
05-03-2006, 02:40 PM
Ok.

Microsoft Exchange Server:

Dell Power Edge 2600 Dual Xeon 2.8GHz.
1GB Ram.
Windows 2000 5.00.2195 SP4.
Exchange Management Console 1.2
User server mailbox size 3.4GB.
company Group Mail Database size between 9.2GB and 10GB



User PC:

Dell Optiplex GX280 P-4 3.2GHz. 512MB RAM
Windows XP SP1.
Microsoft Outlook 2003.

I think i found the problem, i guess it was a conflict between Global Settings settings and SMTP Virtual Server settings, i didn't looked that well at SMTP virtual server settings because there was a 7000K size limit there while in Global Settings there was no limit to attachments.

But the question is, if this was the cause , why should it let me send attachs over 7000K to another users and not to this one?


If you need more info just tell me.

Thx!

r8500
05-05-2006, 08:33 AM
Dude, right click on the Private Information Store in Exchaneg system manager, and go to properties. In there, go to limits, and see if there are limits in place.

If not there, find the CEO's active directory account, and bring up his properties. Then go to Exchange General, and choose stroage limits

Gokudan
05-11-2006, 10:35 AM
Dude, right click on the Private Information Store in Exchaneg system manager, and go to properties. In there, go to limits, and see if there are limits in place.

If not there, find the CEO's active directory account, and bring up his properties. Then go to Exchange General, and choose stroage limits

Hi there!!

R8500 i did what you said and when i went into the CEO's Active Directory acc properties and found that the limits where set to 10MB, problem solved.

Thanks, both of you, i learn about new things so i feel less nobb than before ha ha.

BR's. :t
Gokudan