Modem problems

[alx098]

I have a Hi-Val modem. Two out of three times when I launch the browser(I have both IE5 and Netscape 4.7) the modem freezes up the system. Does anybody have any suggestions?

[Brangwen]

Just a comment, as my sister is having a similar problem. She has a 450 PIII, WIN98se and a Aopen modem. When she clicks her mouse after launching the browser (IE5), the system freezes. Is your mouse involved at all when the system freezes 2 out of 3 times?

Brangwen

[Eli]

Possibly the modem is using the same IRQ as your mouse. If the modem's not a winmodem and it's set on COM 3, and you have a mouse on COM 1, try changing the modem to COM 4. Good luck...

[chuckiechan]

Ditto what Eli said. My new rig required me to use a serial mouse instead of the PS2 (plug-in) port. My old one needed it in PS2 and didn't work in seriel port.

[alx098]

Yes actually the mouse is envolved, however, the modem is connected to COM 4, so I don't think that's the reason.

[Mntsnow]

It will be if your mouse is on COM2 /forum/biggrin.gif

Com1 and Com3 share resources
Com2 and Com4 share resources

Mntsnow

Switch to a ps/2 mouse if your motherboard supports it and your off to the races /forum/biggrin.gif

[alx098]

Both my mouse and the keyboard are of PS/2 type, and COM1, COM2 are not even used. Any other suggestions? It might sound stupid, but could it be because of static electricity?

[Eli]

Well if you're not using them at all, I would sugest completely disabling COM 1 and 2, just to rule out that idea. If it's a winmodem it could still be sharing an IRQ with some other device. Check to make sure that the IRQ your modem is using is not in use by ANYTHING else. Keep us posted...

[alx098]

By the way, V770 is agp type.

[Conflicts/Sharing]

IRQ 5 AMD 756 PCI to USB Open Host Controller
IRQ 5 IRQ Holder for PCI Steering
IRQ 10 Motorola SM56 PCI Speakerphone Modem
IRQ 10 IRQ Holder for PCI Steering
IRQ 10 Diamond Viper V770 Ultra for Windows 98
IRQ 11 Creative PC-DVD Encore Dxr3
IRQ 11 Creative SB Live!
IRQ 11 IRQ Holder for PCI Steering
IRQ 14 Primary IDE controller (single fifo)
IRQ 14 Standard Dual PCI IDE Controller
IRQ 15 Secondary IDE controller (single fifo)
IRQ 15 Standard Dual PCI IDE Controller

[Eli]

Go into the device manager, and check the resources tab under your modem and set the IRQ to 12. It looks like it's currently sharing it's IRQ (10) with your Viper 770. I've had winmodems on IRQ 12 before without problems. My current modem is a winmodem on IRQ 12 as a matter of fact (I just checked.) Good luck.

[pickel]

alx098: A different angle. I was having restart problems when connecting and thought
that it was my modem. Screen went BLACK and restarted, Norton scandisc, whole nine yards. After a month of trying anything, I broke and called my tech support. He had me reduce my graphics accelerator and download " Direct X"
form Microsoft. Two days now and no restarts.
Keeping my fingers crossed, was really aggravating. Try it , you can always reset it
if it doesn't work. BTW don't get the 7 version, some gaming guys were trying to delete and couldn't. Said they were having problems with it Good luck /forum/smile.gif

the pickel

[alx098]

Just wanted to thank everybody for the help. I have changed the modem to a different IRQ and it seems to be working just fine.