So many Nightmares!

[Flash]

I am beginning to wish that I never got a computer.
It seems to love me though, when I tell it to shut down, it won't. I get the Windows is shutting down screen and then instead of going off, it restarts, the only way I can stop it is by turning the main switch off at the back. What is going on?

Also my other major problem at the moment hasn't got as much response as I hoped, and I am still stuck, please have a look at it here if you would be so kind.
http://www.sysopt.com/forum/Forum2/HTML/003102.html

Thanks for your help, you guys have helped me so much in the past I wait in hopeful anticipation.

[Axel]

Hi Flash -
we need a bit more info on what type of hardware you're playing with - Are we talking a laptop or desktop system here - who made it? What are the last few major changes you made to the system including software loads? Has this system ever worked?

Without knowing that, any suggestions are just a stab in the dark - so here it goes -

sounds like you have a CMOS set-up issue. You might have a powersave feature that isn't set up correctly. You might have your mobo jumpered wrong. You might have a bad power supply ( although there are some special power supplies which one can jumper to do certain things, but I doubt you have one of those. )

So - start with the CMOS and go through every screen of the set-up with manual in hand. On most systems, you'd hit the 'del' or 'delete' key some time soon after power-up to get to the CMOS set-up. Some major manufacturers like HP will put up a blue screen with CMOS access instructions (I.E. which key or keys to hit) during start-up.

If it isn't in your CMOS settings, you might have a faulty powersave function issue. Several years back, when I manned an internet support line, we saw the first high-end lap-tops which would go to sleep, but never actually turn off - made it real interesting when you had to completely power a system down to restart an internal modem. ( can you say impossible - those customers could - hehe )
Anyway - if you don't find your answer in my hints above - write back this board with a good description of your system with the latest hardware and software installs spelled out.
May be something as simple as needing to upgrade, or reinstall the BIOS on that mobo.

[Bleeding Edge]

Try disabling the power management support in the bios And from within Control Panel's power management.

Go to Windows update site and update your system with the related patch if you haven't yet.

Sorry I couldn't be of more help with your CD software issue.

Did you recheck the Bios settings yet?
By the way, did you reset the CMOS after flashing the Bios?
And did all this start happening after updating the BIOS?

[bigslammer]

had the exact same problems with my ati rage pro but when I updated the driver for my display adapter it has happened a lot less. maybe once a month. sorry I couldn't help you out more if I find anything I'll send it your way

[Nathan G]

I also have seen this caused by incorrect video card driver configured..you may wish to try and set your display adapter to "Standard VGA" for a quick test... As mentioned, you really need to list more details about your system-- CPU,MB,Video,Ram,OS etc. this info will enable us to help you more. /forum/smile.gif

I believe this problem ( Not shutting down) can be caused by many different things. Are there any ! or ? in the Control Panel>System>Device manager?

[This message has been edited by Nathan G (edited 11-02-1999).]

[Underclocked]

Is it 98SE? There is a patch from MS here http://www.microsoft.com/windows98/downloads/contents/WURecommended/S_WUFeatured/Win98SE/Default.asp which is supposed to help in some situations.

[Donkey]

Try disabling fast shut down in msconfig advanced settings (start, run, "msconfig"). If you have win98 that is!


[This message has been edited by Donkey (edited 11-03-1999).]

[Flash]

Thanks for all your input guys.

My system is:

AMD K6-2 333@380
Soyo 5EMA with Eteq service pack 4.12
192Mb Ram
17.3Gb Hdd in 4 partitions
Win98 SE
Intel I740 with drivers v4.0
Voodoo 2 PCI

Anything else necessary?

Anyway, I gave up and formatted C: just now, trying to get it back to working order, am downloading patch as I type. Will let you know what the outcome is.

I'll keep you posted, thanks again.

Why does this patch not show up when using Windows Update? Surely it is a waste of time if it doesn't tell you what you need.

[Ed_S]

If this helps with diagnosing it, the eteq chipset is actually re-labeled VIA MVP3.

Why was bios flash needed? This should ONLY be done if it fixes a problem which applies to your system!

Before installing the patch, you need to read the article about it. Same link that Underclocked posted. It instructs you on possible causes to check before using the patch, which is probably why it isn't automatically done by Update.




Shutdown problems in Windows 98 Second Edition can be caused by any of the following:

A video card that is not assigned an IRQ in real mode.

An program or terminate-and-stay-resident (TSR) program may not close correctly.

An incompatible, damaged, or conflicting device driver is loaded.

A damaged Exit Windows sound file.

Incorrectly configured or damaged hardware.

An incompatible Basic Input/Output System (BIOS) configuration setting.

An Advanced Power Management or Advanced Configuration and Power Interface setting.

The Fast Shutdown registry key is enabled.


Remedies are also listed there.


Next, I've got the Soyo 5EHM, which is same board except in AT format, and it's a great board - BUT picky about the drivers!
Take your time & read the info on the CD. It tells you which driver files to install and the correct order.

[Flash]

Shutdown problem is sorted, will let you know about CD software, thanks again!