//flex table opened by JP

Click to See Complete Forum and Search --> : Rantings and Ravings about COX


Someone Stupid
04-26-2005, 11:37 AM
Why the hell do you stick a HIGH pass filter on the mains line doing an install for someone else when you know 20 people down the line have connections? That's a nice and quick way to kill a connection - or a neighborhood of them. It was after their newly install customer but before mine (and 20 others apparently) on the line. Cox FINALLY sent someone out to fix it (they knew it was a filter to begin with) and he does, but I'm stuck with a service call that they said I wouldn't be charged for and I'm doubting they'll refund the solid week I didn't have internet unless I seriously complain. Not to mention they were to be here at thursday, then friday, and it is now tuesday (and it happened wed. morning). So they let a whole area go without service (that they are paying good money for) until they feel like coming out to do a five minute job at 8 in the bloody morning! Then I have to pay for the neighborhood getting their connection back because of some redneck lobotomized "service" employee sticking the wrong filter on. I don't care if it is only 10 bucks or whatnot, it is the principle. Time to get on the phone and scream - then scream again when the bill arrives and I'm charged whatever other hideous things they can think of (x 20 since I'm paying for the neighborhood I'm fearing). I hate Cox - if Bellsouth hadn't had a week backlog (as of thursday - not wednesday morning when it happened), I'd have pulled Cox and went with them - it couldn't be any worse than this tripe I'm paying for.

Why can't executive's have a field day like some rare other jobs do? I did just pick myself up a nice 12 gauge a month ago that'll take a SWAT team down before reloading - I'd love to try it out against targets that are used to running and covering their own . . .

Steve R Jones
04-26-2005, 02:36 PM
Bet you feel much better getting that out of your system:x

Someone Stupid
04-27-2005, 05:39 AM
Yes, yes I do.

pandaz3
04-27-2005, 07:02 AM
I used to be in Kansas with Cox and while I did have a similar episode or two, mostly I was pretty happy. We have had some recent problems with Comcast nationwide, but thse seem behind us too. BellSouth is no better thats for sure. Out of the Pan into the fire.