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Click to See Complete Forum and Search --> : Winxp not reading cd burner


Pachicat
10-24-2004, 03:32 PM
I cannot figure this one out. I put my old cd burner, a yamaha 2200, into my husband's computer prior to upgrading him to windows xp from windows 98 se. It worked. I was able to use it to back up the critical data on his computer prior to the upgrade.

I did a clean install upgrade, repartitioning and reformatting his hard drive prior to the installation. Everything went perfectly. After the upgrade, I could not get his computer to recognize the cd burner, even though bios showed it to be there and the ide utilities showed it to be there. I posted an inquiry on sysopt (in tech support, I believe) and no one there was able to come up with a solution.

I did the windows update thing on his computer and lo and behold, the cd burner showed up. Windows XP finally recognized it! But I could not get windows to read any disk from the burner. Windows would show that there was a disk in the drive, but it would not read a directory or anything, much less run any program such as set up. I tried burning to it with no success (after installing the software which came with the burner). And any cd I put in that drive to read, after windows refused to read it, if I then put it in the cd-rom drive (drive d), I got an error message that windows could not read it. I would have to reboot to get windows to read the cd in the cd-rom drive.

Today, I put a brand new cd burner in his computer (a complete pain in the you-know-what due to the way his case is set up). Windows recognized the new burner right off the bat, but I had to configure the bios as a cd-rw before it would do anything with it. I am having the exact same problems with the new drive as I had with the old one.

It will recognize that a cd is in the drive, but will not read it. I burned some data files to the drive as a test, and it will not read those. But I can put the burned cd into my computer and read them. If I put a commercial cd into the drive, it will recognize that a cd is in the drive but not read a directory. And if I then put the cd into the other cd drive, it will tell me that it cannot read the cd and I have to reboot the computer to make it read the cd from that drive.

I have tried a new ide cable to no avial. The cd-burner is a hypermedia 48x24x48 and is configured as a master on the second ide. His computer is running windows xp pro sp 1 (and I've just downloaded and installed the available critical updates EXCEPT sp2). His motherboard is an ECS L7S7A2 1.0, his bios is AMI 07.00T. 04/02/01 (installed about three months ago), he has 256 mb ram and an AMD Athlon XP 2000. It's not important to this problem, but he has a 30 g hard drive installed.

I really need to get this cd burner working properly as the network does not work the same way it did under 98 and I am having problems backing up his data over the network.

Thanks for your assistance.

Pachicat
10-25-2004, 07:17 PM
Well, I finally managed to figure out what the problem was. After looking online at the Nero website and doing some logical thinking, I realized that the drive had worked perfectly before I installed Nero. So I went into the Add/Remove Programs and removed InCD from the system. Just to be on the safe side, I even rebooted his computer.

Once I did that, everything worked as it was supposed to. I even tested it by burning a quick backup of his critical files, which I then checked in the other cd drive. So, for all you who cannot figure out why a cd-burner is not functioning properly, the first thing to check is the software rather than the hardware. There must be something about Nero's InCD program which causes problems with certain cd burners, I guess.