Error message I can't get rid of...

[mcseguy9]

I'm getting the following error message on a user's PC when I attempt to open an email -

"Your current security setting prohibit running ActiveX controls on this page. As a result this page cannot be displayed."

After clicking OK on the error message the email appears to come up fine. I realize that it says it's a security setting, but bear with me. I checked the user's IE version and it was 5.5, so I figured upgrading her IE to 6 would fix the problem (as I didn't get the same message when I opened up the email on my PC that has the latest version of IE). Well, I've updated all MS software on her PC and still am having this problem. I checked her security settings for IE against mine on my PC and they are the same. I have tinkered a little with her security settings, changing them one at a time, testing it, than changing it back and trying the next one, but to no avail.

Any ideas?

[Midknyte]

is that for any and all email, or only certain ones? I would be careful because some viruses take advantage of activex.

are you running a software firewall?

[mcseguy9]

This is for a definitely non-business related email from The History Channel. It seems like a decent source, unless of course it is spoofed. No software firewall is running on the PC, but we are all behind an ISA server. The only reason I've brought the question to the web is because I've already worked on it enough for me to want to figure out what the problem is. Maybe it is just a bad email...

[Midknyte]

the email could be trying to install spyware also. remember that activex is basically running an application over the web.

[cheeseman]

i think that is a ie problem i attach a pic where you can change the setting

[mcseguy9]

Cheeseman, thanks for the help. I've played with all of those IE settings, however, and none of them fixed her problem. It's strange, too, that my IE settings and hers are the same, as are our versions of IE, but I can open the email without the error message.

[rraehal]

I assuem you use spybot and other malware scannign programs.

I got this error when going to one website. It was trying to pull data from a second page. The second page was on my blocked sites list of untrusted domains.

It is possible that you have a similar situation since the issue carries over different browser versions.

The place I looked was in Internet Options, Security, Restricted Sites.

[mcseguy9]

I've looked there, too. Thanks anyway. After working on it for a little bit more time than I should (since it's a non-business email) I've put it aside for now. Thanks.