Here's one for you...

[Jin Vitas]

If you can shutdown properly in safe mode then those files need not to be replaced. try disabling any anti-virus programs or end tasking them and also disable windows APM. not necessary to disable BIOS apm though..

If you want to know how to make a shortcut on the desktop to shutdown windows. Here are the steps you can do

1. Right-click the desktop, click New, and then click Shortcut.

2. In the Command Line box, type

<Windows folder>\Rundll32.exe User.exe,ExitWindows

3. In the "Select a name for the shortcut" box, type "Shut Down Windows"
(without quotation marks), and then click Finish.

[Nathan]

Thanks for the reply.

1. APM is diabled in both CMOS and windows

2. If I bypass the Novell Client 3.1 login on, it shuts down properly. I uninstalled (through their uninstall) and reinstalled the client, but no change.

3. There is no anti-virus programs running correct?

4. I take it this shortcut doesn't fix it, it just determines if it can be shutdown, correct?



[This message has been edited by Nathan (edited 09-21-99).]

[Jin Vitas]

That is correct you wanted to know the shutdown files. Which is stated there..

Well try this.. go into your config.sys and rem the emm386 line and any lines pertaining to the cd rom.

Jin-Vitas

[Nathan]

There is nothing in the bat or sys files pertaining to the CD-rom. These PC's are networked. Few have CD installed.

[ANTONIO E GUERRA]

Hi, Nathan! There are a few files that will cause that problem:
(a) if you have a problem with one of the video drivers, windows won't shut down properly;
(b) if you have a conflicting device or a driver that was not installed properly;
(c) drivers such as msgr.dll, or any of the drivers with the vxd extensions;
(d) sound card drivers, etc
In the first generation of windows 95, these drivers caused to crash without any notice. As soon as you upgrade one of them, the machine will shutdown properly.
There were some motherboards that were not compatible with windows 98 and they had problems shutting down. If nothing works, upgrade to windows 98.

[Nathan]

Hi Antonio & Barbara!

1. Nothing is being loaded in the startup group or in the load = etc. lines.

2. Outside of this, the machine is quick and no other problems.

3. There is nothing being loaded in the bat or sys files that is not normal in the other 250 plus Win95 machines in the building. There are about 50 of this model at this location. No CD lines in the bat or sys files.

4. Upgrading to 98 is not a real option for them because of the security issues involved in networking them under Client 3.1. All machines are 95B version.

5. The emm386 line is not being loaded.

6. Nothing unusual at the CTL+ALT+Del either.

I can try replacing the files Jin suggested and see if that works. If not, then I'll just have to rebuild it again. In about 2.5 hours I can have it like new again. Any other ideas?

[Nathan]

What is the file(s) that makes 95 actually come to a shutdown screen? This machine I'm working on is a Compaq Deskpro 4000 200MMX . I recently rebuilt this machine myself about 3 weeks ago. What caused the not shutting down problem was the user didn't close all the progams when he goes to shutdown. Hence-forth it now hanging. I would like to try replacing those files before I REBUILD it AGAIN, if you know what I mean. Any other ideas?

Thanks

[Jin Vitas]

In system.ini do you have a device=*vpowerd.vxd line under 386enh. If you do either move that line to the beginning of that section or semi-colon it.

[Nathan]

Jin it worked!!!!!!!

I replaced those two files at the command prompt and rebooted. It shuts down just fine. Thanks.

Another happy user thanks to you. I did give you credit for it too.

[Jin Vitas]

All I did was give you the file names. You were the one that decided to replace them.