Ghost 2003 Problems, Again

[mobo57]

My home system:
Abit NF7-S 2.0 Mobo
AMD 3200
1 Gig Corsair 3200XMS C2PT
ATI 9800 Pro
W2K SP4
2 WD Raptors 360 Raid 0 As Disk 0, Dynamic, Simple, NTFS, Drive G
1 Maxtor 120 Disk 1, Dynamic, Simple, NTFS, Boot disk, Partitioned 20/100 gigs as C & D
Creative 52x CD Drive
Pioneer DVD RW DVR-106D
All latest drivers, firmware, software updates, etc.
Problem:
Ghost 2003, with the last updates, only sees my Raid array, does not see my Maxtor. Nothing I can find on the Symantic site helps. Tried to use the bootdisk function, nothing but problems, cannot load aspi8, aspi4 etc.
And now when I use the symantic auto help function, it says my version is out of date and I need to upgrade (symantic must be part owned by M$, forced obsolecence)
Any thoughts, ideas?

[ukulele]

And now when I use the symantic auto help function, it says my version is out of date and I need to upgrade (symantic must be part owned by M$, forced obsolecence)

You answered your own question. Norton Symantic is no longer a dependable product. The last few versions have been riddled with bugs and are so tightly interwoven with the registery that it is now a product that often does more harm then good. Their activation process is as bad or worse then Windows and their product support was exported to India or Nepal or some other 3rd world country that nobody can find anyway. :( My recent purchase of NSW 2004 worked OK for 3 months. Now it or WinXP has crashed so many times that it cannot be reactivated again. The moral of the story, don't buy software that needs product activation to work. One more total system failure and I will be back to using Win2000NT too.

[mobo57]

Well after spending almost two hours on the phone using Symantic's fee based support, I finally got the answer. I am going to un-install Norton System Works 2003, Ghost 2003, Firewall 2003 and Goback. The I am going to take the disks and give them to my dog to chew on. Finally I am not going to buy another Symantic product.
Those people are clueless. I got absolutely nowhere. This is the last time. I should have known when I had the previous version of Ghost. I did a full back up and checked the images, Ghost said everything was ok. 3 months later, disk crashed, no problem I think, buy a new disk, break out my back up disks. You can guess what happened next. An hour on the phone with a clueless person, the answer, my cd burner was not a supported model, couple of dozen new drink coasters.
My question was, If I have System works pro on my system, and part of the program checks your hardware, under system utilities, seems to me it should be VERY easy to put a few lines of code in Ghost from Works, to check the compatability of your burner. Answer: good idea, will raise it to the program team.
Next week when I get back to the office, Norton is gone from all my office machines, Gonna go with Antivir, Sygate, Adaware. And the bad thing is I bought all 11 sets at retail price! Think I'm gonna go puke.

[crossedup]

There is a known problem with Ghost and RAID, was in one of the mags I get recently.

I agree, I like my bootable version, when it ceases to function, something better will have come along, Im sure ( I hope ) . :)

[mobo57]

Only problem is, it only sees my raid, it does not see my c:,d:, ide drive. And trying to use the bootable version was even worse. Good thing is, my dog is having a blast with the cd! Threw it like a frisbee and she caught it mid air! Good doggie! Only 32 more disks to go.

[bruceb]

I have Norton System Works Pro 2003 on my Dell 8200
with 2 120GB Hard Drives ... My 2nd hard drive is
simply for backing up the primary "C" Drive .. it works fine

I don't know how Dell sets the Hard Drives, I think it's
Master / Slave .. don't think it's set as RAID

By the way, when you run Ghost, you need to add an option
on the Ghost command line: -auto

This is the best way to set it, wether you keep your Ghost
Image on CD'S or on another Hard Drive like I do.

Oh, by the way, people are right about newer versions of
Norton having some bugs. I will stick with the 2003 version
and just update the Virus Sub when it runs out or optionally
you can download product updates & virus definition updates
manually from Norton site at no charge. If you go this route,
check for new definitions at the end of each week.

[ukulele]

Norton 2003 has issues too. Did you ever try to uninstall it or do a major hardware change. Same smell as NSW 2004.

[bruceb]

Never needed to Uninstall it
This is System Works 2003 Pro

I try to always get the Pro version
of any Program .. they seem to work
better & with fewer bugs in them.

As for doing a major hardware change,
I added a 2nd CD/DVD Burner (Sony Dru-530A)
and a 2nd Hard Drive to my Dell 8200 after
Norten System Works Pro 2003 was installed.

I Did Not Let Norton install Go Back as this is
a version of a Roxio product and I know for a
fact that Ghost willl do what it should do, if you
set it up and use the correct options. I am using
this Ghost on an NTFS drive with XP Home & SP1A

Ghost 2002 could not write to an NTFS Drive

[mobo57]

What I have:
NSW 2003 Pro
Ghost 2003
Norton Firewall 2003
W2K SP4
Primary boot drive C, some programs on it, NTFS Maxtor 120 gig eide. Tried everything, un-install 3 times, Symclean, Walk through by live assistance, etc.
My system works just fine. Installed Backup MyPC v. 5 last night, works great. Sees all of my drives with no problems. Ran my disaster recovery back up, done. Love the fact I can now do automatic incremental backups easy.
BTB, bruceb, is your backup drive on your system? If so, doesn't that sort of defeat doing a back up? I had a system crash (mobo went) a few years ago and lost all three hd's, though I did recover some data off of one, only about 20%. I know backing up to a separate hd such as a usb device is faster than doing DVDs like I do, but at least I don't have the worry of the usb hd crashing.
Here is basically Symantics answer:

[bruceb]

Yes, it is. But motherboard failures are few, at least
with Dell

And usually the hard drive should be fine.
If not, then it will be a clean install from scratch
and fix all sorts of problems, but that is a lot of
work and would only attempt it if absolutely needed