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AcidSun
05-27-1999, 09:52 PM
whenever i press Control + alt + Delete it reboots my cpu. I only press it once, when a proggie locks up

i have amd 333
win98
Riva TNT

MikeTheTV
05-27-1999, 10:27 PM
Those keys r for emergency computer reboot in case some programs(games or browsers etc.) crash or hangs. Some programs don't like those (magic) keys they crash themself or total system lockup. The last thing you want to do is to push the reset button if the "magic" keys or the keyboard has no responds. http://www.sysopt.com/forum/smile.gif

[This message has been edited by MikeTheTV (edited 05-27-99).]

kwai
05-28-1999, 07:06 AM
the three finger salute! kinda hard to hit those keys randomly though...

SterlingA
05-28-1999, 07:12 AM
This is one example of how far computers have come since the late 70's. The youngersters know how to write viruses, but they don't know the basics such as "ctrl-alt-delete". I am glad I grew up using DOS 1.0, LLFDFMT.EXE, and Windows 1.0

Nothing can beat well rounded computer experience by learning the hard way.

Stevo
05-28-1999, 07:44 AM
Haha windows 1 bet that would of been a hit in it's day

socalgal
05-28-1999, 01:54 PM
Are we missing the point of AcidSun's post?

He says he's hitting Ctrl/Alt/Delete ONCE and computer reboots. That shouldn't be happening. It should only open the Close Program box. Unfortunately, I have no answer.

AcidSun, are you highliting the program you want to close and then End Task? (NOT Shut Down.)



[This message has been edited by socalgal (edited 05-28-99).]

DavidX
05-28-1999, 03:24 PM
Yup, precisely what I was thinking Socalgal! But, unfortunately, no answer immediately springs to my mind either http://www.sysopt.com/forum/frown.gif

SterlingA
05-28-1999, 04:55 PM
My appologies AcidSun, socalgal is ABSOLUTELY correct.

Please give us more details about your system, maybe with a few more clues, we can all figure something out for you.

List: Motherboard, CPU, sound card, HD, video card(s), CD-ROM, etc.

lal
05-31-1999, 12:37 AM
Win95B (OSR 2.1)

I wish I could help, but I, too have been plagued by this problem. I appreciated that
AcidSun was not immediately told to reinstall Windows and that with more info you may be able to help. Reinstalling is not an option for me at this time and I also feel that
there's no guarantee it would fix the problem and could possibly cause others - something a novice tries to steer clear of whenever possible. AcidSun has Windows 98, so my short-lived solution would not apply but here is something that may help you help me and hopefully AS as well.

In my poking around, I noticed in the Bootlog.txt, Setver had never successfully loaded but since everything 'seemed' to work, I did nothing about that, not that I would have known what to do, but anyway... and here's the connection - ctrl-alt-del had also never worked. I came across MSKB article Q163186 that was written for my version of Windows, saying to change file Setver.win to Setver.exe. I did that not knowing what would be affected but less than a week later when I had four frozen windows on screen, and with nothing to lose at that point, I c-a-d'd. BINGO! The Close Program did exactly what it's supposed to and I was able to End Task on all four frozen windows. Setver.exe immediately came to mind. But, alas! the next week or so when I c-a-d'd, I was back to immediately rebooting and it's not a pretty sight. (Both me and the computer.)

I 've tried different combinations of c-a-d; such as all at once; c-a, then d; c, then a, then d, but always with the same end result - power down. Depending on which c-a-d combo I used, the rebooting followed a different pattern. ScanDisk, then freezes at Windows Logo, screen turns black and that's it - power down! The last time I tried, using c, a, d, the Close Program stayed about 30 seconds, there were 2 shots of HD activity, the screen turned black, Windows logo froze during this so-called reboot, had to power down, then there was ScanDisk and restart in SafeMode. What a pain!

Sorry to be so long-winded, but are there any clues here for you?

socalgal
05-31-1999, 01:11 AM
Well... a shot in the dark here for lack of anything else.

Going on lal's theory; when I had a virus at work,(did you update/check for virii?) it changed the file size of the Word97 template Normal.dot. That was an indication of a corrupted file and a virus.

The last line of my QuickView Plus readout of my setver.exe file shows the correct size of the setver.exe file to be 19k. Now, if your setver.exe file is a different size, perhaps that's it and you need to reinstall that file.

DOS EXECUTABLE

Technical File Information:

Header Information

Signature: 5a4d
Last Page Size: 01fb
Total Pages in File: 0025
Relocation Items: 0006
Paragraphs in Header: 009d
Minimum Extra Paragraphs: 008e
Maximum Extra Paragraphs: ffff
Initial Stack Segment: 0410
Initial Stack Pointer: 0800
Complemented Checksum: 0000
Initial Instruction Pointer: 1478
Initial Code Segment: 0089
Relocation Table Offset: 001e
Overlay Number: 0000
Memory Needed: 19K

Like I said, a shot in the dark...

~edit: the above is from Win98 OS



[This message has been edited by socalgal (edited 05-31-99).]

lal
05-31-1999, 03:54 PM
Appreciate your effort, socalgal. Virus signatures are all up to date and scans are done regularly. My Quick View readout is identical to yours. It's at least nice to know that the file is at it should be. Maybe a process of elimination such as this will eventually render a solution. Thank you.

Here's another thought on this subject. MSKB Q195164 - Computer Stops Responding After you Press Ctrl+Alt+Delete.

SYMPTOMS
When you press CTRL+ALT+DELETE to open the Close Program dialog box in Windows, your computer may stop responding (hang).

CAUSE
This issue can occur if the Reboot.vxd file is located in the Vmm32 folder and is damaged or is the wrong version.

RESOLUTION
To resolve this issue, rename the Reboot.vxd file in the Vmm32 folder and then restart your computer. For information about how to rename a file, click Start, click Help, click the Index tab, type "renaming" (without quotation marks), and then double-click the "Renaming files" topic.

MORE INFORMATION
The Reboot.vxd file is normally integrated into the Vmm32.vxd file, and should not appear in other locations.
--------

This, of course, is not exactly the same problem, but does involve the same file I believe, Reboot.vxd. The vmm.vxd file is unique to each computer so I can't ask you to compare your size with mine. And, yes, mine must be in the vmm.vxd file as it does not show up in the folder itself and cannot be found using FIND. It is listed in the Registry. This may all be a moot point, since my Reboot does load and initialize successfully, but this info may trigger some further thoughts.

Is it possible that the Reboot.vxd could be the wrong version, just as Setver was for my
version of Windows (OSR 2.1)? How can I check the version if I can't FIND it? How do
I find out what version I should have? The plot thickens!! Any further ideas?

socalgal
05-31-1999, 07:23 PM
I couldn't find a version number on mine either. I'm not sure if reboot.vxd/vmm32.vxd will be here - but you could try checking MS System Info/Tools/Version Conflict Manager, if you haven't already.

From the Help File:

"During installation of new software, including Windows 98, older versions of software files may be detected and then replaced with the newer versions. The older versions are backed up and saved on your hard disk.

If you have conflicts with your system or software files after you install an application, Version Conflict Manager is used to restore a backup file.

Version Conflict Manager lists all your backup files, the dates they were backed up, and the version numbers of backup and current files. When you restore a backup file, the current version is then backed up. Both versions remain available."

From MSKB on shutdown/reboot problems:

support.microsoft.com/support/kb/articles/q145/9/26.asp (http://support.microsoft.com/support/kb/articles/q145/9/26.asp)

support.microsoft.com/support/kb/articles/q195/1/64.asp (http://support.microsoft.com/support/kb/articles/q195/1/64.asp)

support.microsoft.com/support/kb/articles/q141/8/98.asp (http://support.microsoft.com/support/kb/articles/q141/8/98.asp)

Try Nathan's 'Starting and Shutdown of Windows' at www.helponthe.net/nathan/ (http://www.helponthe.net/nathan/)

There does seem to be a common theme with the reboot/shutdown errors and involving the reboot.vxd and vmm32.vxd. I saw a few APM correlations too. ~edit Apparently that reboot.vxd is integretated into the vmm32.vxd.

Perhaps you could try extracting that file off the Windows disk?

Then again, the problem could be something totally off this train.

I can't seem to find a specific reference to this problem. But it has to be out there somewhere. ---(Calling all wizards, come in wizards...heh)---

p.s. One of those MSKB links I listed above may be a duplicate of your MSKB Q195164 articles, I didn't look at the Q number.


[This message has been edited by socalgal (edited 05-31-99).]