help needed

[orla]

I try to install Windows NT 4.0 server on a AMD K6/2 266, Quantum Fireball 6.4 Gig hard and 98Mb Ram with Award Modular Bios v4.51PG. The computer stops every time I try and are not able to copy all the files over to the harddisk??, I hope that any body can help :-}



[This message has been edited by orla (edited 03-17-99).]

[Bleeding Edge]

Does the system hang (stop) during the hardware inspection? Are you getting error messages? Is your CD-Rom IDE or SCSI?

[orla]

The system does not hang or stops, and there are no error messages. it just stops copy the files to the harddisk My CD-Rom is an IDE (Aopen 36speed)
orla

[Bleeding Edge]

Do these basics first.

If your BIOS supports bootable CD-Rom, disable it in the bios setup. Also take the CD-Rom out of the boot seqeunce list of drives. Temporarily disable All caching, such as CPU caching, the L2 cache, shadowing...disable it all.

Please answer the following question.

What problem are you having?

1. IS there a problem during the first (pre-Setup and text mode) phase of Setup?

2. DOES the installation stop during or after the GUI-based and first boot phase of Setup?

3. Installation stops during the reboot from character-based to GUI-based Setup mode.

[orla]

It is on the first (pre-Setup and text mode) phase of Setup?.
and
the installation stop during or after the GUI-based and first boot phase of Setup?

it stops with "PAGE_FAULT_IN_NONPAGED_AREA" message


[This message has been edited by orla (edited 03-18-99).]

[Bleeding Edge]

NT is incorrectly detecting your hardware. Probably due to the AMD chip and the motherboard using a PCI 2.1 compliant card. Try taking all the expansion cards out except for the video card and try re-installing. NT also has problems with dual IDE controllers. Disable the Secondary IDE Controller in the BIOS. Disable PCI/IDE Bus Mastering also. If you use SCSI disable ALL IDE controllers.

Go here for more help support.microsoft.com/support/tshoot/ntsetup.asp (http://support.microsoft.com/support/tshoot/ntsetup.asp)

If if you can't solve your problem there, Call the following phone number: 1-425-635-7018
This is Microsoft's NT support number. Since this is most likely a long distance call, after you reach a tech, have him call you back. They will help you until the problem is resovled. If possible.

[This message has been edited by Bleeding Edge (edited 03-18-99).]