RPC server not available/HP printer install

[longspeak]

I have installed HP Deskjet 940C XP drivers on my new system:

XP pro sp1a
IC7g
2.6 c

XP knows there is a 940 printer at the end of the parallel cable, but I get this message on boot:

Found new hardware
Can not install this hardware
There was a problem installing HP deskjet 940c
An error occurred during the installation of this device

'The RPC Server is not available'

I have uninstalled, re-downloaded drivers and reinstalled with same results

This is a new system, everything is behaving well and this is first issue

Any ideas?

Thanks!

[BipolarBill]

Have you "tweaked" Windows by disabling some services? There are two Remote Procedure Call services.

Are you clean of viruses? Are you sure?

Just for kicks, go to Device Manager > Ports > LPT port. In the Port Settings, allow any IRQ that's assigned to the port.

[longspeak]

BipolarBill, thanks for your comments

I need help understanding what might need to be tweaked and disabled and how to do it

Can you comment more on the 2 RPCs in general-I'm new to XP and frankly don't understand RPC

'allow any IRQ that's assigned to the port' didn't solve the problem

I can not say for sure I'm virus free-I need a new virus scanner for this system-do you favor a particular one?

[BipolarBill]

I prefer free ones:

http://www.freeav.com

http://www.grisoft.com/us/us_dwnl_free.php

:cool:

In Administrative Tools, you will find Services. You can right-click My Computer and select Manage to get there too. In Services, make sure that Remote Procedure Call is started and set to automatic.

[longspeak]

BipolarBill

Freeav didn't find any virus and RPC services was started and automatic

Soo, I punted and reloaded XP and installed the HP drivers before most other things and everything is good!

Thanks for your help-at least I learned several things and got a great lead on the virus scanners.