I need some advice...

[Jefferson D. B.]

Hello,

I have a FinePix 2600Zoom camera, but cannot download anything to my P.C. The software is the FinePix package that came with it.

I've installed and re-installed the software but every time I try to download I keep getting the message ' "Get Quick Time Pro.mov" is broken or not in a usable format'! - eh?

This is the bit that's throwing me... Quick Time is already installed.

Is there anyone who can point me in the right direction - up until now no-one has been able to help.

Look forward to any replies / suggested downloads or websites that will enable me to use my camera - cheers!

Jeff

[BipolarBill]

Windows version?

Where is this "bad" file located?

Have you scanned for viruses and spyware with updated programs?

http://www.free-av.com/

http://security.kolla.de/

[Rocketmech]

When Quicktime non-pro (free) loads QuickTimePlayer.exe it can bring up a window to prompt you for an upgrade to the pro version. Its possible QuickTime was corrupted and the software wont proceed. Have you tried updating QuickTime or uninstall/install QuickTime after you installed the FinePix package to see if it resolves the issue ?

[rmanet]

welcome to sysopt :t

what OS? did you install the Quicktime version that came with the camera?

[Jefferson D. B.]

Thanks fellas!

Bipolar Bill - I'm using Windows '98 and what looks like an icon with 'Get Quick Time Pro.mov' is actually in the display window of the 'FinePixViewer' when I open it. When I click onto either it or the icon to download - the message box appears saying I can't go any further.

As far as scanning for viruses go - it's clean, but I'll check out the links just in case - cheers!

Rocketmech - I've installed the latest (free!) version of Quick Time, but haven't deleted the version that came when I bought the PC. I'll uninstall it and let you know if it works!

rmanet - Thanks for the welcome!! I'm pretty sure this site will become a regular stop off point for me seeing as contributors are willing to give the benefit of their knowledge / experience to those of us who are more - shall I say - technologically challenged.

In the words of one of the USA's newest politicians - "I'll be back...":D

[leprechaun_40]

I have a Fuji Finepix S620Z, and I don't use the software at all. In Win98 just go to " my computer" when you connect the camera ( via USB ) and you'll see a new removable drive. Simply access your pics there, (they'll be in a folder labeled dcm ) cut and paste to a folder of your choice and use something like Photoshop, PSP, Irfanview or whatever other graphics program you may have. Works great and doesn't add to your already cluttered HDD.:t

Don't forget, once you've removed the pics, go back to "my computer" and eject the drive before disconnecting the USB cable:D