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mcseguy9
09-29-2003, 04:12 PM
We are running Outlook 2000 off an Exchange 2000 server. I have someone that wants to utilize the Delegate option offered in Outlook. Everything is working fine except he would like it if email's sent on behalf of user x would say that they were sent on behalf of the user. Right now it simply appears that it was sent by the user himself. Is there a way to do this? I think I remember that this is how it was in Outlook 98. Maybe they took that out in Outlook 2000? I don't know. Any help would be great. Thanks.
:x
Sterling_Aug
09-29-2003, 09:38 PM
How about setting a signature in the real users system which can be turned on/off?
r8500
09-30-2003, 07:38 AM
If you open a new e-mail meesage on this users pc (with the send from permissions) You will notice an options button above the To: line.
Click on the drop down, and click on from.
It will display the from field.
The users than shold be able to select who hes sending it from.
Try that.
mcseguy9
09-30-2003, 01:29 PM
Okay, I've done a couple of things that don't seem to be working. First let's go over the setup again.
To test all of this out I have given Jim delegate access to my emailbox. He has the following permissions: Calendar and Tasks - Reviewer; Inbox - Editor. He has no other permissions in my emailbox.
With these in place he has opened a new message in his Outlook, added the From: field (by going View>>From Field in the new message), entered my name in the From: field, added a subject and sent a message to an internal user, myself and an Internet email account. On none of these does it say anything about Jim having sent the email on behalf of Jon (that's me). It just shows up as being sent from me with no indication that Jim sent it at all. The only indication that he sent it is his signature that he created in Outlook.
Another thing we tried was adding him to my Security tab in my user properties in AD Users and Computers and giving him Send As permissions there. If I open my user account in there and click the Security tab I can add Jim and check the Send As checkbox in the Allow column. Doing this did not help, either. Although he can send email's on my behalf, they still don't indicate that they were sent by Jim on my behalf. They appear as though they simply came straight from me. This last one dealing with AD Users and Computers I got from another post that had a link to a KB article that suggested this.
I also removed him from my Security tab and added him instead to the Exchange General>>Delivery Options section of my user account in AD Users and Computers. In there you can set someone up with Send on behalf permissions. After adding him to this I clicked on the little question mark button next to the X close button at the top right of the Delivery Options window. I then clicked on Send on behalf to see what it had to say. Nowhere in that information does it say that it will say the message was sent by so and so on behalf of so and so. It gives this as an example of how it works, "A sales manager can enable a sales representative to send messages on her behalf. When messages are sent by the sales representative, they appear to be from the sales manager." It says nothing about an indicator showing that it was sent on behalf of anyone.
Any other ideas?
r8500
09-30-2003, 01:33 PM
Oh, I mis understood. I thought you were having trouble getting it to send mail from you. Getting it to say on behalf of Jon from Jim, thats a whole differnt story.
Technically, it is working as designed. It was designed so an outside recepient would not know that you yourself hadn't sent the mail.
I don't think there is a way to change that, except for having him insert it at the end of the e-mail.
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