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Here is a copy of a response that I recieved from the support at Plextor,
"Creative's software only works with Creative drives properly. Please
uninstall the Creative Disc Detector software from your system, as it
conflicts with just about everything."
Can someone explain what creative disk is?
Fingers
07-02-2001, 07:53 AM
If I remember correctly (it's been a full 2 years) Creative Disc Detector is something that's installed with the Sound Blaster Live software. It detects when an audio CD-Rom is inserted into the CD-Rom and launchs the Sound Blaster (Creative) CD-Player.
You can kill the Creative Disc Detector by removing it from the "Startup" folder on the Start Menu, or uncheck it from msconfig. (Start>Run>msconfig>Startup)
Harold7
07-02-2001, 08:49 AM
If you have a Creative DVD drive along with a decoder card, the disk detector software is installed for the decoder card to recognize disks put into the DVD drive. You should see the disk detector icon in your system tray.
If you have a good video card, enough ram and a fast processor, you can remove the decoder card, uninstall the disk detector software and use a software DVD player such as Power DVD instead.
A decoder card and the disk detector software use up a lot of system recources when they are installed... I used to have a decoder installed with my Creative DVD drive, but after installing a Radeon 64MB video card I now use Power DVD after getting rid of the decoder card and disk detector and have no problems. http://www.sysopt.com/forum/smile.gif
Brian48
07-02-2001, 11:56 AM
The Plextor rep is an idiot that works part-time at minimum wage, and who will obviously tell you the easiest answer possible to get rid of you. Disc Detector will function with any ATAPI CD drive. It DOES NOT need to work in conjunction with only Creative brand-label devices. Designing it so would be counter productive as Creative changes OEM providers for their drives quite frequently.
If it works fine enabled, leave it alone. Otherwise, disable it. It's only becomes an issue should you want Creative Playcenter to be your default CD player.
Kuasimodem
07-02-2001, 01:42 PM
I'm running the Creative Disk Detector with my SoundBlaster 16PCI, a Hitachi 6x (read as "old tech") DVDROM, and an Acer 4x4x32 CDRW, no matter what disk I put in whichever drive, it starts the appropriate media player with no problems. It will even start my ATI DVD player for my Radeon card.
Like Brian48, I think the tech is full of BS, so the best course of action is to R&R the tech support dweeb.
Question:
How will the system know if a Cd is installed if Creative Disk Detector is removed? Considering this question I have made no attempt to remove it.
It is sad when you send a quetion to "support" and you get a response like I received.Where is tech support getting these answers from?
Fingers
07-03-2001, 04:49 AM
What exactly is the problem that prompted you to contact Plextor in the first place?
wizard9171
07-03-2001, 04:56 AM
Hi all. I am having the same problems with my sound blaster live plat 5.1. with the remote center enabled my hp burner and generic 40X cdrom will not reconize any cd's inserted. you can open the drive but it comes up 650 meg free and zero objects. when i close remote center all works. I have been told by creative support that remote center will only work with creative produces. I currently have remote center disabled and every thing works. Thanks all
potter47
07-03-2001, 05:12 AM
If you have auto insert notification checked under the cdrom settings in device manager you do not need the creative program. Windows will handle whatever media type installed and bring up the associated application.
Cliff
SysOpt.com
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