Ruckus
06-16-2003, 12:19 AM
Hey all, I'm looking for some help on a strange problem that I'm having with a computer, a Dell Optiplex. The computer is running Windows 2000 and has a dial-up connection, and it runs slower than it should be. It has a 56K modem, but most of the time it only connects at a speed around 40K. Occasionally, the connection completely drops out and I get DNS errors from Internet Explorer, but the connection stays active. A few minutes later the connection will come back. When it does work, it just crawls the web.
I have a second computer, a Compaq running Windows ME, and I don't have this problem. I connect at 56K all the time with the same ISP, same phone line, and the same exact TCP/IP and network configurations. Just to make sure it wasn't a driver or a hardware issue, I swapped the two modems, but I'm still getting the same behavior on both machines. Oddly enough, this the first time I've seen a computer with ME that actually outdoes a computer with a better version of Windows.
So, I think I've narrowed the problem down to the something with Windows 2000, but I don't know where to begin. I tried Microsoft's support database, which turned up nothing. Any Windows updates that could be installed on the Dell doesn't address anything that resembles the problem. Normally, I would just format it and put XP on, but I've got a lot of progs on it that I don't have the CD's for and don't really want to lose.
Here's some specs:
Dell Optiplex (the computer in question):
P4 1.7 GHz
Win2K
512 MB RAM
U.S. Robotics V.92 Modem
Compaq Presario (the computer that works):
Duron 800 MHz
WinME
64 MB RAM
HSP56 Micromodem
I'm sure your question is "why no broadband?". Long story short, it's not available here. Anyway, any help is much appreciated :)
I have a second computer, a Compaq running Windows ME, and I don't have this problem. I connect at 56K all the time with the same ISP, same phone line, and the same exact TCP/IP and network configurations. Just to make sure it wasn't a driver or a hardware issue, I swapped the two modems, but I'm still getting the same behavior on both machines. Oddly enough, this the first time I've seen a computer with ME that actually outdoes a computer with a better version of Windows.
So, I think I've narrowed the problem down to the something with Windows 2000, but I don't know where to begin. I tried Microsoft's support database, which turned up nothing. Any Windows updates that could be installed on the Dell doesn't address anything that resembles the problem. Normally, I would just format it and put XP on, but I've got a lot of progs on it that I don't have the CD's for and don't really want to lose.
Here's some specs:
Dell Optiplex (the computer in question):
P4 1.7 GHz
Win2K
512 MB RAM
U.S. Robotics V.92 Modem
Compaq Presario (the computer that works):
Duron 800 MHz
WinME
64 MB RAM
HSP56 Micromodem
I'm sure your question is "why no broadband?". Long story short, it's not available here. Anyway, any help is much appreciated :)