Bummer - screwed by UPS

[Dracas]

I sent back the Asus A7N8X Deluxe to Newegg.com via UPS (or rather, a friend shipped it via UPS from his business) and I just got a letter stating the entire thing was pretty much mangled and now they won't send an RMA repair and their just sending it back, saying "MB - physical - damaged. SEND BACK"

Newegg has pretty much wiped their hands clean over the mainboard, and decidedly, Asus just isn't worth this, UPS sucks and has kicked me in the nards again, and now I have no mainboard and I'm out $160

Never again :) I wouldn't have had to RmA it if it didn't have problems to begin with and the fact it didn't work with RAM that was supposed to be compatible led me to RMA'ing it, and UPS did the fine job of mangling the **** out of it, so now I officially have a $160 piece of scrap to work with

Man, bummer, this industry sucks

[AllGamer]

gosh.... sorry to hear that dude

when i ship my RMA i ship it personally, and always made sure the thing, is protected, and super overly protected in all possible way

anti water, and anti drops

exactely to prevent that from happening

man, now that i recall, there's this CHOCOLATE drink commercials that shows exactely the same thing

If you say FRAGILE they intentionally mangle it up some more :rolleyes:

did you happen to buy insurance?

you should be covered with at least $100

:t

[Dracas]

not sure yet, gotta talk to the guy who sent it to see if it was insured or not.

Guess its back to the old Epox EP-8KHA with its crappy USB support and flaky northbridge until I can get the money to start my new system =(

[AllGamer]

if my memory serves me right

UPS comes with a built in $100 insurance

no additional cost required.

But here's the problem

They DID receive it, and they are sending it back to you

so UPS might not validate you claim, cuz it's not a "total loss"

a friend of mine was able to get about $2000 back after they killed is PC that he shipped from one state to another

:t

[Dracas]

UPS coverage is a joke anyhow, they shipped a 17 inch monitor from Indianapolis, it got here and was insured, but was pretty much beat to **** and the screen looked like a fun FUN rainbow when you turned it on!

Of course, UPS refused to process the claim, stating that the "Product arrived in good condition and had no electrical malfunctions or other damages that prevented it from working correctly" basically saying that because it turns on, they wouldn't file a claim because it was 'working correctly'

bastards bastards bastards bastards bastards bastards.

Who, me bitter? :confused:

[Rugor]

Oh ****, now I am out of luck.

I have been going UPS after Fedex did a number on one package for us, and how UPS is doing **** like this.

I had a case where a Fedex employee sent something. It wasn't delivered so they said we had to come out to get it because they don't redeliver employee shipments for a wrong address. I had the person at Fedex read the address to us and it was right.

Meanwhile, the house hidden behind ours on the same driveway was getting Fedex shipments regularly, but they couldn't find us.

I called the District Manager, and he said they'd deliver it. The local site manager countermanded it.

I don't like Fedex. Needless to say the package stayed at the warehouse.

Best of all, it was foodstuffs. :)