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Click to See Complete Forum and Search --> : Why do my W32.hllw.lovegate@mm virus come back every day?


gtr
04-24-2003, 08:29 AM
I run the norton fixLgate under dos but the virus comes back after a couple of days. Is it time released? Would i have to reformat? Or is it a popular virus going around? Please advise.

thanks,

Strawbs
04-24-2003, 08:35 AM
What OS are you using? It could be resident in System Restore (which Norton cannot clean) or a system cataloging file!

If you have system restore you should disable it and restart the computer to clear the file, then scan again. once you're clean you can re-enable it.

:t

BipolarBill
04-24-2003, 08:37 AM
Don't forget to delete the virus from the Quarantine folder. If it keeps coming in the mail, write the sender - they may not know they have it.

gtr
04-24-2003, 09:49 AM
The office computer gets a lot of junk mail. Perhaps it's coming in from that? I have no idea about system restore but i'm running win2k.

thanks for the info.

BipolarBill
04-24-2003, 09:53 AM
Is your AV software detecting the virus in incoming mail? Where are the viruses found? Check your logs.

If you're using Norton, empty the Norton Protected files.

gtr
04-25-2003, 01:10 PM
Yeah, we're using norton. This worm makes files everywhere. I think i found out who has this virus so it's coming in from that sender's email. I guess everytime that virus hit's it infects other computer and to get rid of it I run Norton's downloaded virus program to fix the registery.