need info on an oem product.

[GroundZero3]

i bought an oem AMD thunderbird from an online store and if the warranty of the ship ends and the chip goes bad do i call up amd for an RMA?? i looked up AMD site to just see if they have a number but all they will allow it seems is an email. any help??

Jason

[jman01pa]

OEM is exactly that. Original Equipment Manufacturer. You must deal with the people you bought it from. AMD will not have any part in it.

Jay http://www.sysopt.com/forum/smile.gif

[Bovon]

OEM means the manufacturer, in this case, AMD, sold a bunch of processors to some middleman somewhere, that bought a box car load. He in turn, sells however many is needed by some puter reseller at a huge discount. The reseller will give a small warrantee along with the sale. But, there it generally ends. Most times the manufacturer will not give you any further warrentee. There are always exceptions, but in my particular case...when an OEM product died one day after the 30 to 90 day warrantee was up..."too bad, how sad". You save a bunch of pocket change up front by buying OEM, and you takes your chances...if it works for 3 years...the normal time for a factory warrantee, you got your self a real deal..if not?...well...thats the luck of the roll of the dice.

[Buji]

What you say Bovon makes sense to me. What I was wondering was, when you buy OEM and the seller guarantees it for 2 years and you have a bad part, lets say a HD and they replace it under warranty, do they then RMA it back to the mfg? Or do they eat it? http://www.sysopt.com/forum/smile.gif

[GroundZero3]

**** ****'t that mean i have to buy a whole new processor. errrr http://www.sysopt.com/forum/frown.gif thanks for the replys

Jason