skytop
09-29-2002, 09:35 PM
Explorer.exe Process Uses Many CPU Cycles When Windows Is Idle
The information in this article applies to:
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional
Symptoms
Under certain circumstances, the Explorer.exe process uses an excessive number of CPU cycles when Windows is idle, and as a result, Windows performance is degraded.
NOTE: To view the CPU cycles that the Explorer.exe process uses, right-click a blank area on the taskbar, click Task Manager on the shortcut menu that appears, and then click the Processes tab.
Resolution
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English-language version of this fix should have the following file attributes or later:
Date Time Version Size File name
---------------------------------------------------
15-Feb-2002 13:39 5.1.2600.28 293,888 Msctf.dll
15-Feb-2002 13:39 5.1.2600.28 209,920 Msutb.dll
Status
Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article.
First Published: Feb 5 2002 10:55AM
Keywords: kbWinXPpreSP1fix kbbug
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The information in this article applies to:
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional
Symptoms
Under certain circumstances, the Explorer.exe process uses an excessive number of CPU cycles when Windows is idle, and as a result, Windows performance is degraded.
NOTE: To view the CPU cycles that the Explorer.exe process uses, right-click a blank area on the taskbar, click Task Manager on the shortcut menu that appears, and then click the Processes tab.
Resolution
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English-language version of this fix should have the following file attributes or later:
Date Time Version Size File name
---------------------------------------------------
15-Feb-2002 13:39 5.1.2600.28 293,888 Msctf.dll
15-Feb-2002 13:39 5.1.2600.28 209,920 Msutb.dll
Status
Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article.
First Published: Feb 5 2002 10:55AM
Keywords: kbWinXPpreSP1fix kbbug
Explorer.exe Process Uses Many CPU Cycles When Windows Is Idle Explorer.exe Process Uses Many CPU Cycles When Windows Is Idle Explorer.exe Process Uses Many CPU Cycles When Windows Is Idle Explorer.exe Process Uses Many CPU Cycles When Windows Is Idle Explorer.exe Process Uses Many CPU Cycles When Windows Is Idle read explorer