IE6 SP1 update conflict concerning Norton

[skytop]

-IE6 SP1 conflict solution from Norton-

After weeks of writing Microsoft and Symantec, I finally got a substinative piece of technical support from Symantec on the Norton Internet Security software which turned out to be a major culprit in preventing Explorer IE6 from displaying pictures and gif's.

Microsoft interestingly states they know of this picture display problem in IE6 w/SP1 but offered no advice or help. It is exasperating to deal with Microsoft and if there was an alternative O.S. I would be using it.

Here is a copy of the Norton explanation and fix:

In your message you wrote:
>NIS 2002 is INCOMPATIBLE with Windows XP with SP1 update installed. Pictures and gif's do not display in the IE6 browser.
>I have uninstalled and reinstalled NIS twice and I still cannot get
>my browser IE6 to show pictures and gifs.

Skytop, the issue you are having occurs due to two reasons:

1. Timing conflict when NIS loads during Windows startup.
2. Your Internet provider requires Outbound NetBIOS for both UDP and
TCP packets.

Please refer the article in the link given below, which has the
troubleshooting steps for resolving the issue:

Title: "Web pages don't open after your Symantec desktop Internet
security or firewall product is installed on a computer with a cable
or DSL modem "
Document ID: 2000011211510436
>Web URL:
http://service4.symantec.com/SUPPOR...0436?open&src=w

If the issue still persists, then it may be resolved by resetting your
configuration settings, access rules, and desired options.

Please following the steps mentioned below, in order to resolve the
issue:

1. Open Internet Security.
2. Click the Assistant button.
3. Re-run security assistant wizard to reset your configuration
settings, access rules, and desired options.

I also suggest that you should disable Windows XP firewall, so that
there are no conflicts between Norton Personal Firewall (It comes
along with Norton Internet Security) and XP Firewall.

Please refer the article in the link given below, which has step by
step procedure for disabling XP Firewall:

Title: "How to disable the Windows XP firewall "
Document ID: 2001121218065539
>Web URL:
http://service4.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001121218065539?open&src=w

[AllGamer]

All those steps they have there has already been recomended over and over by me on many other threads with similar poblems

and the core of the problem it always ends up being IE5 or IE6 settings messed up

[skytop]

All Gamer:
Sorry, but with due respect to you, it is NOT the settings in IE6 that are the problem or generally messed up. This SP1 problem caused Norton Firewall to have timing conflicts with IE6 and it was Norton Internet Security that had to be adjusted.

It has to do with MS changing rules or timing which causes other programs to choke.

I posted this solution after many hours of research and testing. It worked for me and I hope the post save many others the trouble and grief it caused me.

:-@

[AllGamer]

as i replied on you other thread

use Mozilla or Opera

i never get problems with those

problems are always due IE :rolleyes:

[vibe666]

and not to mention norton AV screwing up your email settings so you can't download your emails.

i get at least 2 support calls a day on that one.

Did I mention how much Peter Norton looks like bill gates's older brother?

[AllGamer]

Originally posted by vibe666
Did I mention how much Peter Norton looks like bill gates's older brother?

LOL :r

they might not be by Genes, but they certainly are by business

both Norton and M$ started together since MS DOS 1.0 and Norton Utilities 1.0

so go figure ;) :D