Generated Errors

[willyb21]

My boss Has been on me ever since we upgraded his machine to Windows 2000 Professional. At least once a week he gets a Program Error Box telling him some program has generated errors and will be closed by windows and he needs to restart the program. I have posted the latest screenshot he gave me. I have seen this error on nearly every machine we have running Windows 2K. Usually the program is from Office but I have gotten it from Nero and Clone CD as well. If anyone has any suggestions on a fix for this PLEASE let me know. Also Where is the Error log this message mentions? Is it the log in the administrative tools area? Thanks For any help or advice
Will

[BipolarBill]

Tell your ungrateful boss that these error messages beat a blue-screen crash every day of the week! Furthermore, tell that n00b that AOL blows chunks. That tenderfoot probably downloads more viruses than the 12-year old next door. :p

My advice to you is to download and install Service Pack 3. Once installed, find the executables for the programs in question, right-click them and choose Properties > Compatibility. Try both Win98 and Win95 modes.

The log file for those errors is DRWTSN32.LOG. Search for it.

[AllGamer]

Do what Bill says that should help.

and on the same track, can you answer us something.

When you mention UPGRADED to Win2k

did you in fact just Upgraded (installed over) a Win9x machine to Win2k ??

or by Upgraded, you ment, fresh Format, then install brand new clean Win2k ??

[willyb21]

Bill: I have let him know my opinion of AOL and viruses are not a problem We run a corporate version of Norton. It scans every night and we get new definations every morning. I only posted the AOL error as it was the latest. His system is not the only one this happens to usually the error happens when Access is being used hard ie: (huge querys,etc).
Allgamer: Had to do a clean install as the Dell laptop was running XP and that is not compatible with most of our hardware and the boss refuses to send info to Micro$oft.
To resolve our problem we are running a test by turning Dr. Watson Off in the registry. I will keep you posted if it helps.

[willyb21]

Forgot to mention I have been running Service Pack 3 and When I right-click on the executable and choose Properties > I don't have a Compatibility tab all I have is general and version. Isn't that a feature of XP?

[AllGamer]

Win2K also has that option, but it's located in a difference sequence