CDRW Problem

[AceAirman]

I have a friend who is having a problem with their burner. The burner
is a 8x8x40x (they think) CDRW Drive. Their CDROM Drive is connected to the
same IDE Bus as this CDRW Drive. Their computer is running a 300 Mhz
(shudder) processor. They used a parallel serial port to connect their
printer to their computer. They recently did that for a palm pilot as well.
Ever since they installed that palm pilot and since they installed AD-Aware
they have had the problem with their burner. Therefore, they are led to
believe that one of those two things that they did has caused their problem.
The problem is this: when they go to actually burn a CD they get a message
that "The engine is not accessable" and that it will not initialize the
burn. They are confident that they did not delete any programs that were
recognized through AD-Aware (an antispyware scanner) that had anything to do with running their
burner (since as you know if you use AD-Aware some non-spyware programs such as KAZAA Lite can
be mistaken for spyware). Therefore they are worried about a software
conflict with either the AD-Aware or the palm pilot software. But they are
also worried about a hardware conflict or hardware problem that just
happened to occur. It seems as though the engine not being accessable would
be a hardware conflict or problem but they are not sure. They came to me for help and I can't seem to help them. So now I turn to you. Any ideas and suggestions?

[BipolarBill]

I would uninstall and reinstall the burner program. It's files are probably corrupted.

Which Windows version?

[AceAirman]

Thanx for the suggestion. I believe they are running Windows 98. Their computer is in the stone age. 300Mhz!!! If I still remember History 101, I think Aristotle used at least 500Mhz. So Windows 98 is probably the most the computer can handle given its configs and stats. Anyway thank you for the suggestion I'll let them know. I was hunting for more of a hardware and/or problem. I am still trying to think of ideas so any input helps. Thanx again Bill.

[gjimene2]

yea, your spyware program did it.

reinstall the drivers, and don't have the cd-rom in the same ide as the burner. Screw what people say about not having a cd-burner as a master!!

I got mine like this,

IDE1= Master-13gig HD, slave-CD-Burner
IDE2= Master-60GIg HD, slave -dvd-rom

that's because of two hd's and I burn off my Secondary HD, and DVD rom.

but before the 60gig I had it like this.

IDE1 master-13GIG HD, Slave-DVD
IDE2 master-CD-burner

[sharder8]

Their computer is in the stone age. 300Mhz!!! If I still remember History 101, I think Aristotle used at least 500Mhz. So Windows 98 is probably the most the computer can handle given its configs and stats. Wrong answer AceAirman (Who uses the Christians In Action seal for an avatar! :p ) My server is a PII 266MHz with 512Mb SDRAM and runs faithfully on W2K! :D

I suspect gjimene2 is correct in the spyware thing though! Also, at 300MHz, you're at the bottom end of the minimum spec's. I hope they're running at least 128Mb of ram to help out!

Harder