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rici1
05-30-2002, 08:10 AM
Hi,
I have just installed a soundblaster Audio PCI 128 card and I am now having problems when booting.
At first I get a message 'Emm 386 not installed - unable to set frame base address' then occasionally I get a windows protection error and I have to run windows in safe mode. What is causing this? As I said this only has happened after installing my sound card. Also another problem is that if I leave my computer for a while the screen shuts off, goes blank and I cannot restore it, I have to restart my PC and I have looked in all the settings in BIOS and in the power settings menu. Any ideas? Thanks.

Asus A7N-266C Motherboard
AMD Athlon 1700XP 1.47Ghz Processor
GeForce2 MX400 64Mb Graphics card
Windows 98

Ankerson
05-30-2002, 08:51 AM
Uninstall the soundcard and change the slot it's in to another PCI slot.

Then make sure it takes IRQ 5 and you should be fine.

Also make sure you have the latest drivers.

buffguns
05-30-2002, 09:42 AM
If you're using ME, there have been several things from the Gates crew about the hibernate mode. Get the latest updates from Windows Update.:)

rici1
05-30-2002, 09:45 AM
I am using windows 98 origional version, I went to the microsoft website and apparently their are no updates for win98??? I cant belive that. How do disable the hibernate/standby mode? As I said I have been into power settings and bios.
rich :)

buffguns
05-30-2002, 10:25 AM
If you go to control panel, power management, set always on, and never on the rest of the settings, it will keep you out of hibernate. Hope this helps.

:t

rici1
05-30-2002, 10:57 AM
Ok thankyou.
Ankerton, Im afraid your soloution did not work, I uninstalled the soundcard completely and booted up again. The same errors came up. I then reinstalled the soundcard and drivers afterchanging the PCI slot and IRQ to 5. The exact error is this,
Just as soon as I boot up I get a message
'EMM 386-not loaded-unable to set frame base address.
I have to push a key to continue and a whole buch of info flashes up too quick for mw too read and then I get: 'while initializing devise NDIS windows protection enabled. Restart your computer.'
If I boot up in safe mode and then restart, I get the EMM 386 error but I can still go into windows normaly.
what is going on? :(

Ankerson
05-30-2002, 11:03 AM
Boot the machine into safe mode.

Goto Start/run then type sysedit.

Look in the Config.sys and type REM infront of anything with EMM-386. It really should be clean. Then save it.

Do the same with the Autoexec.bat

smelanson
05-30-2002, 11:10 AM
I have a Soundblaster Audigy and when I still had Win 98, if I install the DOS drivers then I can't boot my computer unless I go to safe mode, but when I delete them from DOS it works fine.