brothertuck
05-12-2002, 02:57 PM
I acquired a satelite 335 cdt laptop from a fire sale. I have a friend who does fire and water repair for an insurance company. the person who had the fire had the laptop. I have been trying to find how to access the laptop to see if it is salvagable, but due to privacy concerns I can't get the password from the original owner.
The computer goes through the memory test and then goes to the password prompt. I have gone to the Toshiba site and they say I have to go to an Authorized service providor who has a tool that will solve the problem.
The local service providor has benn too busy with corporate accounts to take a look at it even though he says it will only take 15 - 30 minutes to handle. I have the number of another service providor who is further away from me than the first, and would be at least a half a day trip to go to.
I would like to see if anyone knows of a work around that I can do by myself to get rid of the password or to find out what it is so I can take care of it. The laptop has been taken apart and the battery pulled to try to clear the bios by 2 seperate people even after I told them of the toshiba solution and that doing that won't do anything..
thanks for any suggestions and help
brothertuck
The computer goes through the memory test and then goes to the password prompt. I have gone to the Toshiba site and they say I have to go to an Authorized service providor who has a tool that will solve the problem.
The local service providor has benn too busy with corporate accounts to take a look at it even though he says it will only take 15 - 30 minutes to handle. I have the number of another service providor who is further away from me than the first, and would be at least a half a day trip to go to.
I would like to see if anyone knows of a work around that I can do by myself to get rid of the password or to find out what it is so I can take care of it. The laptop has been taken apart and the battery pulled to try to clear the bios by 2 seperate people even after I told them of the toshiba solution and that doing that won't do anything..
thanks for any suggestions and help
brothertuck