hdd not recognised???????

[bairdy]

ok guys, try this one.
my neighbour has just had a P.C. delivered and the system recognises the HDD only 3 out of every 5 boots (approx).
The system does its post test the an error message "system disk failure insert system disk". I had a look in the bios and saw that the HDD was not recognised so I took the cover off and made sure all the leads were tight to the HDD.I rebooted and the HDD was recognised and the system booted fine.!!!

On subsequent re-boots it is random wether it boots or not - maybe - maybe not??
I wanted to speak to the support people at the pc suppliers but they wont speak to me only the owner of the P.C.
I say the HDD is faulty but they are messing him about somthing chronic!!.
does anyone back this up that the HDD is dodgy?

Bairdy

[Techie Dude]

Sounds most likely to be the IDE cable going from the Mobo to the HD. I`ve had cables that look fine, not damaged in any way, but refuse to work. It`s usually the crimped plug on the end.

Try a new cable first, they are pretty cheap. Don`t send the computer or HD back just yet, it might take them ages to get the system to returned to you. Go get a cable, and try it, it`ll be quicker for you to do that, and your friend won`t be without his system for an extended time.

TD.

[This message has been edited by Techie Dude (edited 01-03-2001).]