MauriceV
12-29-2000, 08:49 AM
Pacific Micro Data/StorageNow (http://www.pmicro.com and http://www.storagenow.com) is a manufacturer of RAID hardware. They stopped answering their phones in early October and all indications are that the company has ceased operations.
Without them, it is difficult to obtain tech support. Infortrend provides their RAID controllers and has agreed to offer some technical assistance, but they are not familar with their enclosures and can offer limited assistance with it.
Alpha Micro handles their warranty repair, but it is not clear if they can fulfill this obligation completely.
If any of you out there have any of their hardware, what plans do you have with it in light of this situation?
Without them, it is difficult to obtain tech support. Infortrend provides their RAID controllers and has agreed to offer some technical assistance, but they are not familar with their enclosures and can offer limited assistance with it.
Alpha Micro handles their warranty repair, but it is not clear if they can fulfill this obligation completely.
If any of you out there have any of their hardware, what plans do you have with it in light of this situation?